Terms and conditions
HOW TO BUY, ORDER AND PAY
We accept Paypal. You can pay for your order by your paypal account. Paypal can be paid even by credit card.
We accept bank transfer (TT) If you select this method eshop will display you bank info for paying by bank transfer.
1. TERMS AND CONDITIONS
1.1 Your acceptance of terms and conditions:
These terms and conditions relates to services, products and website Pyroterra Lighttoys managed by company Pyroterra s.r.o.
By registering on this website as a member of Pyroterra Lighttoys E-shop you accept these terms and conditions.
If you do not accept these terms and conditions, you must refrain from using the Site and products.
2.1 The services:
Pyroterra Lighttoys provides services and information for artist and spinners who wish to use, learn and play with products by this company. We provide information, documents, graphics, video and all content on http://lighttoys.cz for informational purposes only.
2.2 At your own risk:
Usage of any of Pyroterra Lighttoys products are entirely at your own risk. You agree that Pyroterra Lighttoys do not take any responsibility or liability for usage of any our products and gear. Any misuse and damage is at your own risk.
You understand and agree that:
- Your use of the Services is at your sole risk. Any fault in info on website is at your own risk too and we do not take any responsibility for that.
- Pyroterra Lighttoys do not warrant that i) the services provided will be uninterrupted, timely, secure, or error free, or ii) that any information provided on the Website is error-free or reliable;
3. Pricing or other import info error
If there for example will be error in the price on our website, we will refund and cancel the order. We will do the steps to fix the error. Any order made under error as this will be cancelled and it is not valid order.
4. Third party vendors.
The website may contain products, links and information provided by third parties. These things are not under the responsibility of Pyroterra Lighttoys, you use this content at your own risk.
5. Security of your login information:
You are responsible for keeping your login information, including your email address and password, secret and secure. You also agree:
- not to permit any other person to use your user name or membership; and
- not to disclose, or provide to any other person, your password, email address, date of birth or any other information in connection with your membership that may allow them to gain access to your membership.
- Pyroterra Lighttoys maximally work on maintaining the security of information provided in connection with the website but cannot guarantee the security of any such information, and to the maximum extent permitted by law, Pyroterra Lighttoys shall not be responsible for any disclosure or compromise of User information.
6. Emails and newsletters:
Pyroterra Lighttoys will send you emails relating to your membership, transactions and other activities on the Website, and for promoting and marketing purposes. Any newsletter or so will provide information how to cancel receiving of these emaisl.
- You must not damage, interfere with or harm the Website or Services, or any network of Pyroterra Lighttoys, or attempt to do so.
- You may not use a robot, spider, scraper or other unauthorized automated means to access the Website or information featured on it for any purpose.
8. Governing Law:
These terms and conditions, use of Pyroterra Lighttoys products and website are governed by the laws of Czech Republic. You submit to the jurisdiction of the Courts of Czech Republic.
9. Intellectual Property Rights:
Pyroterra Lighttoys owns all intellectual property rights in the Website (including text, graphics, logos) and the software and other material underlying and forming part of the Services and the Website.
- Without our permission you are not allowed, in any form or by any means:
i. Adapt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of this Website; or
ii. Commercialise, copy, or on-sell any information, or items obtained from any part of this Website.
10. Entire agreement:
These terms and conditions supersede all previous conditions, understandings, commitments, agreements and representations whatsoever whether oral or written, and constitutes the entire agreement, between the parties, relating to the subject matter of these terms and conditions.
Pyroterra Lighttoys collects personal information about you through your use of the Services and the Website, including:
- your registration details; and
- information relating to your use of the Website and the content you access.
You agree that Pyroterra Lighttoys can use this personal information to assist us to provide the Services to you
We will not sell or allow third parties to access your personal information without your consent.
Pyroterra Lighttoys contracts third party providers to ship and deliver products to you.
- Because we do not directly control all parts of the delivery chain, we cannot guarantee your item will always reach its destination within the targeted delivery times.
- Pyroterra Lighttoys accepts no liability for loss or damage to products during shipping.
We will try to help in these cases to contact shipping provider to refund you as the customer or to solve your issue.
13. Prices and Value-added tax
Prices shown are without value-added tax (VAT). For customers from European Union (EU), VAT will be added at the end of ordering process. If you are ordering outside EU, you may be charged customs fees and duties. Pyroterra Lighttoys do not take any reliability for that, this depends on the duty system in your country and you should ask for custom fees that are charged for imported goods in your country.
14. Warranty and return policy
Pyroterra Lighttoys guarantees full functionality of its products for 1 year from the original purchase. The warranty won’t be honored if the product was subject to water, electronic discharge, intentional abuse or the product was opened and tinkered with. Customer is responsible for safe delivery of the broken product back for warranty repair. Should the defect happen in 3 months from purchase, Pyroterra Lighttoys will cover all shipping costs as help and support to the customer. Always contact Pyroterra Lighttoys before sending the product back for repair. Even after the warranty period has ended, we offer lifetime repair service and we will repair your product just for the cost of components, labor and return shipping.
14.2. Return policy:
Customer has the right to return the purchased product for full refund if it’s sent to Pyroterra Lighttoys within 14 days after receiving your gear. The product must be in perfect resellable condition and include all original accessories (cables, chargers, carrying cases, batteries, etc.) Customer is responsible for shipping the product back to Pyroterra Lighttoys without any damage during transport. Additionally, shipping charges on your original order are non-refundable.